Legal
Privacy Policy
How Impact One collects, uses, and safeguards personal information.
Last updated: August 22, 2026
Information we collect
We collect account details, organization details, support communications, and the content you choose to connect or upload so we can provide and improve the Impact One service.
How we use information
We use information to operate the platform, authenticate users, provide support, protect the service, and communicate important account or product updates. We do not sell personal information.
Your content and AI processing
Your organization controls the business content it submits to Impact One. We process that content solely to provide requested platform features, including knowledge retrieval, automation, and AI-assisted experiences.
Security and retention
We apply appropriate technical and organizational safeguards. We retain data only for as long as needed to provide the service, meet legal obligations, resolve disputes, or enforce agreements.
Your choices
You may request access, correction, export, or deletion of personal information, subject to applicable law. Contact us through your account support channel to make a request.